Returns & Exchanges
At Aleph Beauty, we want you to be completely satisfied with your sustainable beauty ritual. If a product doesn't meet your expectations, we offer a 30-day return window for unopened items and store credit options for gently used products.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the return or exchange process.
Prepare Your Package
Carefully pack the items in their original sustainable packaging to ensure they are protected during transit back to our facility.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our team receives and inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing